Privacy Policy
Privacy Policy
At StemnRootz.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, billing address, shipping address, phone number, email address, and payment details.
Order Information: Details about the products you purchase and any communication with us regarding your order.
Device Information: IP address, web browser type, time zone, and cookies used to analyze browsing behavior.
2. How We Use Your Information
We use your information to:
Fulfill and manage orders, shipping, and payments.
Communicate with you about your orders and customer support inquiries.
Provide you with information about our products, promotions, and updates (only if you opt-in).
Improve and optimize our website’s performance and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with third parties only to the extent necessary for order fulfillment, payment processing, and website functionality, such as:
Shopify (our e-commerce platform)
Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and track website usage. You may disable cookies through your browser settings, but some features of our site may not function properly.
6. Your Rights
If you are a Canadian, U.S., or international resident, you have the right to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications at any time.
Request that we stop processing your personal information (subject to legal and operational limitations).
To exercise your rights, please contact us at support@stemnrootz.ca.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of third-party websites.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be modified accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@stemnrootz.ca.
Last Updated: May 3, 2025