Terms and Conditions
Terms and Conditions
Welcome to StemnRootz.ca. By using this website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. Use of the Website
By accessing our website, you represent that you are at least the age of majority in your jurisdiction. You agree not to use our products for any illegal or unauthorized purpose.
2. Product Disclaimer
All products sold on StemnRootz.ca are for personal use only. Our herbal teas, herbal powders, oils, sea moss products, crystals, and other offerings are not intended to diagnose, treat, cure, or prevent any disease. All information provided on the site is for educational purposes only and does not substitute for medical advice. Always consult a healthcare professional before beginning any herbal or natural remedy.
3. Pricing and Payments
All prices are listed in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to modify prices at any time without notice. Full payment is required before an order is processed.
4. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity. If your order is canceled, you will be notified, and any charges will be refunded.
5. Shipping and Delivery
We are not responsible for delays caused by shipping carriers, weather, customs, or any factors outside our control. Once a package has been marked "Delivered" by the carrier, StemnRootz.ca holds no further liability. Incorrect addresses provided by customers resulting in returned shipments may incur additional reshipping fees.
6. Returns and Refunds
Please review our Refund & Exchange Policy before purchasing. Due to the nature of our products, refunds or exchanges are limited and issued only at our sole discretion.
7. Intellectual Property
All content, images, logos, and written materials on StemnRootz.ca are the property of StemnRootz and may not be reproduced, distributed, or used without written permission.
8. Limitation of Liability
StemnRootz.ca and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use or misuse of any products sold or information provided on the website.
9. Right to Refuse Service
We reserve the right to refuse service to any customer for any reason at any time without obligation to provide an explanation.
10. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario, Canada, and applicable federal laws of Canada.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. Your continued use of the website constitutes acceptance of any changes.
If you have any questions about these Terms and Conditions, please contact us at support@stemnrootz.ca.
Last updated: May 3, 2025